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Conditions of sale


IDENTIFICATION OF THE SELLER E.S.I. FRANCE

S.A.S. capital of 21 527 170 euro
Headquarters: 1 Rue G. Cuvier Z.A. WANTZENAU LA 67610
RCS Strasbourg TI 333 784 262
Tel: 03.67.07.32.88
Fax : 03.67.07.32.85
e-mail: contact@ESIStoire.com

SUBJECT

These general conditions of sale apply to all orders made on the website ESIStoire.fr.
They are exclusive of all other conditions.
These general conditions of sale govern the contractual relationship between the ESI FRANCE and the client defined below as the site user ESIStoire.fr and accepting these terms and conditions of sale.

CHARACTERISTICS OF SALES

The characteristics of products and services offered for sale are displayed on the site in the "Catalogue".
Customer Service E.S.I. FRANCE is available to customers to provide, by telephone, the necessary advice as to the conditions of use of products, their performance and their limits. Therefore, the customer is solely responsible for the use of products.

VALIDITY OF OFFERS TO SELL

Our sales offers are valid while supplies last. In case of unavailability of a product in our warehouse or our suppliers, the customer will be informed as soon as possible by email. The regulations made by the customer on this purchase is returned to: no compensation can be claimed to ESI FRANCE.

ORDER

The course of the customer's order is carried out by a series of data entry screen pages of time. To this end, it will fill according to instructions are provided online form made available where it will include the information necessary to identify and in particular name, phone number, mailing address and electronic address billing and delivery. Additional information may be asked later to ensure the quality and safety of the delivery. All information is presented to the customer in French.
To finalize the order, the customer must accept these Terms on the screen "summary of your order." Until the time of payment, the customer may change the products ordered and modify data entry errors that the customer will be able to see.
No unilateral cancellation of order from a professional or a merchant will be accepted without the agreement of the ESI FRANCE. Though, if the buyer cancels the order, taking account of the cancellation will result in an indemnity fixed at 10% of the VAT of the order and the acquisition of deposits paid.
The company E.S.I. FRANCE will confirm by e-mail order. This confirmation of consideration include a summary of all the products the client has confirmed the order.
Billing includes the details of the price of each product with VAT, if applicable, the amount of VAT calculated on the total VAT and taxes included in the total.

PRICE

The prices listed on the site ESIStoire.fr are expressed in Euros and are excluding postage. They can be changed at any time without notice.
At this price, it should be added transportation costs calculated based on the nature of the items ordered and the carrier selected by the customer. The shipping costs are specified on the screen at the end of the selection of different products by the customer, and are recalled in the summary of the command that precedes the validation.
The price is payable in cash on the day of the order. The prices are those applied at the time of ordering the supplies last and subject to typographical error or change in the rate of French VAT. Any change in this rate would be reflected immediately on the sale price.
Some products may qualify for an offer "Free Port". The port is free only for a shipment to Metropolitan France and Colissimo.
Outside the European Union or in the overseas territories, according to the laws in force in the delivery area, fees and customs duties and taxes may be claimed by them to the Customer.

PAYMENT

Payment will be made at the time of the final validation of the order. Three payment methods are offered to the customer.

By credit card (Carte Bleue, Visa, Eurocard, Mastercard accepted in France).
The validation of the order by credit card is mandated to pay the tax inclusive price of the order. The customer is charged when placing the order. No data are recorded on bank ESIStoire.fr
These data are entered on a secure banking site. ESI FRANCE society is only informed by the bank that a deposit for the amount of the customer's order was made on his account

By check:
Your order is reserved for 7 days. Beyond this period, without receiving your check will be canceled.
The order will be processed upon receipt of your check and after validation.

By bank transfer:
ESIStoire put his bank details available
At the end of your order, you agree to pay the order by bank transfer.
As soon as the bank account is credited with the ESIStoire sum, your order is shipped.

DELIVERY

Delivery is at the address specified by the customer when placing his order. It will be carried by post or by carrier.
It can only be made once the order is validated by the customer and payment made in full.
The payment centers possibly involved having given their prior agreement to pay. In case of refusal, the order will be canceled.

In case of delivery by a carrier that requires making an appointment with the client, the client will contact you as soon as possible to agree with you an appointment for delivery, no later than 30 days after the date of your checkout.
E.S.I. FRANCE is not responsible for late delivery due exclusively to the unavailability of the client after several proposals for appointment by the carrier. By the time the customer takes possession of the goods ordered, he returns to control (quality, quantity, compliance with the order ...).
E.S.I. FRANCE not in any way be liable to compensate or cancel an order due to the inability to use the purchased product for reasons of incompatibility with the hardware and software already owned by the customer.
A claim, justified and within the prescribed period, leads only to exchange the product, without further compensation to the customer.

The shipping time for products in stock is about 4 to 5 days for orders placed before 14h, otherwise the time is 5 to 6 working days.
If out of stock, you are informed before the confirmation of the order of the provisional date of availability. The products are then shipped upon receipt in our warehouse. ESI FRANCE can not be held responsible for delays in delivery of its suppliers. In case of delay from our suppliers, the customer will be notified by mail of the change in the estimated date of delivery.

RETURN

In accordance with legal provisions, the retail client or trader has not within 7 days of receipt of goods to exercise his right to withdraw from the ESI FRANCE without having to give reasons or to pay a penalty.
Upon exercise of the right of withdrawal within the abovementioned period, only the price of the product purchased SERINT reimbursed; return costs being borne by the customer.
Returns of products are performed in their original condition and complete (packaging, accessories, manuals ...) for their remarketing in new condition and accompanied by a copy of the invoice for optimal management .

BILLING A detailed invoice will be sent to the customer as a package. The indication of the amount of VAT makes it possible for communities, companies and professionals to retrieve it.

RESERVATION OF OWNERSHIP AND RESPONSIBILITY

The company E.S.I. FRANCE retains ownership of the goods until full payment from the client. The transfer of ownership of the customer occurs at the time of full payment. However, during the period between the delivery and transfer of ownership, the risk of loss, theft or destruction shall be borne by the customer.
The customer agrees, in case of insolvency proceedings affecting the Company, to participate actively in the establishment of an inventory of goods in inventory and that the ESI FRANCE claims ownership. Otherwise, the company E.S.I. FRANCE has the ability to see the inventory by Usher customer's expense. The customer agrees not to resell, process or incorporate the goods delivered as of the date of the decision containing receivership or liquidation of assets of the Company. The company E.S.I. FRANCE may prohibit the client to proceed with the resale, processing or incorporation of goods in the event of late payment. To ensure payments not yet made, including the balance of the customer in writing of ESI FRANCE, it is expressly stipulated that rights to goods delivered but not paid are referred on identical goods from the ESI FRANCE stock to the customer, without the need to allocate payments on a sale or supply determined. In the event of claim, the installments paid shall be forfeited to the seller as compensation.
In all cases, the responsibility of the ESI FRANCE could not be committed if the breach of contract would be due to the unpredictable and insurmountable a third contract is a case of force majeure as defined by French jurisprudence.
Similarly, the responsibility of the ESI FRANCE can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses.

INTELLECTUAL PROPERTY

All elements of the site of the ESI FRANCE, whether visual or audio are the exclusive property of the seller. The user who has a website personally and who wishes to place, for personal use, on its website a direct link to the site of the ESI FRANCE, must request written authorization prior to the ESI FRANCE.

VOID

If any provision of this Agreement to be invalid under the rule of law in force or a judicial decision becomes final, it would then be disregarded without invalidate the contract or alter the validity of other provisions.

APPLICABLE LAW - DISPUTES

All sales made by E.S.I. FRANCE are subject to French law. Contractual information is presented in French and the products offered for sale are in compliance with French regulations. If necessary, it is the foreign customer to check with local authorities the possibility of using the product it intends to order, the responsibility of ESI FRANCE could not be committed to non-compliance of a foreign country in which the product is delivered.
In case of dispute, French courts have exclusive jurisdiction.
In case of dispute with professionals and / or merchants, the courts of Strasbourg (France) will be competent.